We offer a 14 day money back guarantee. We will take back any products which are in defect within the 14 days from the date of your purchase. All returned products must be in original condition and include original packaging. All manuals, registration cards and accessories must be included. We will promptly refund your purchase price. Shipping cost is not refundable and customer/buyers pays for all return shipping. Once returned items are received, credit will be issued to the original credit card used for the purchase. Outbound shipping (including promotional shipping) and return shipping costs will not be refunded.